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ITIL Practitioner Guidance is the essential reference text which accompanies the ITIL Practitioner qualification. Fully integrated with the ITIL Practitioner syllabus, this publication is also a practical guide that helps IT service management (ITSM) professionals turn ITIL theory into practice through case studies, worksheets, templates and scenarios.

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ITIL® Practitioner Guidance Certificate: ITIL® Practitioner Guidance Duration: 2 days Delivery: Classroom, Virtual Classroom Accreditor: PEOPLECERT Credits: 3 Credits to ITIL Expert Course Description: The case study driven ITIL Practitioner course offers practical guidance for professionals on how to adopt and adapt ITIL for their organization.
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